{"id":8301,"date":"2021-10-28T17:00:28","date_gmt":"2021-10-28T17:00:28","guid":{"rendered":"https:\/\/geamenergy.com\/?page_id=8301"},"modified":"2021-11-11T09:24:35","modified_gmt":"2021-11-11T09:24:35","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/geamenergy.com\/index.php\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row\u00bb css=\u00bb.vc_custom_1635435782295{background-image: url(https:\/\/geamenergy.com\/wp-content\/uploads\/2021\/10\/fondomontain1.jpg?id=8007) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_gradient_switch=\u00bbno\u00bb row_reverse_mobile=\u00bb0&#8243; row_reverse_tablet=\u00bb0&#8243; woodmart_disable_overflow=\u00bb0&#8243;][vc_column css=\u00bb.vc_custom_1635436591187{margin-top: 120px !important;margin-bottom: 40px !important;padding-top: 20px !important;padding-right: 40px !important;padding-bottom: 20px !important;padding-left: 40px !important;}\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; woodmart_sticky_column=\u00bbfalse\u00bb parallax_scroll=\u00bbno\u00bb mobile_reset_margin=\u00bbno\u00bb tablet_reset_margin=\u00bbno\u00bb]\t\t\n\t\t<div id=\"wd-617ad6fb92871\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-title-color-white wd-title-style-default wd-width-70 text-center \">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight-300 wd-fontsize-l\" >SOLICITUDES, PETICIONES, QUEJAS, RECLAMOS Y DENUNCIAS<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\n\t\t[vc_row_inner][vc_column_inner width=\u00bb1\/6&#8243;][\/vc_column_inner][vc_column_inner width=\u00bb2\/3&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8296-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"8296\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/8301#wpcf7-f8296-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8296\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8296-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Tipo de solicitud<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"solicitud\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"solicitud\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Petici\u00f3n\">Petici\u00f3n<\/option><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><option value=\"Sugerencia\">Sugerencia<\/option><option value=\"Informaci\u00f3n p\u00fablica\">Informaci\u00f3n p\u00fablica<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Tipo de solicitante <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"solicitante\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"solicitante\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Persona natural\">Persona natural<\/option><option value=\"Persona jur\u00eddica\">Persona jur\u00eddica<\/option><option value=\"Ni\u00f1os, ni\u00f1as y adolescentes\">Ni\u00f1os, ni\u00f1as y adolescentes<\/option><option value=\"Apoderado\">Apoderado<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Primer nombre<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre1\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Segundo nombre<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre2\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Primer apellido<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"apellido1\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"apellido1\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Segundo apellido<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"apellido2\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"apellido2\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Tipo de identificaci\u00f3n<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"id\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"id\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"C.C.\">C.C.<\/option><option value=\"C.E.\">C.E.<\/option><option value=\"R.C.\">R.C.<\/option><option value=\"T.I.\">T.I.<\/option><option value=\"Otro\">Otro<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>N\u00famero de identificaci\u00f3n<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"niid\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"niid\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Raz\u00f3n social<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"razon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"razon\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>NIT<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nit\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nit\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Pa\u00eds<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"pais\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"pais\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Departamento<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"dpto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"dpto\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Municipio<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"municipio\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"municipio\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Direcci\u00f3n<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"dir\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"dir\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Correo electr\u00f3nico<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"correo\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Tel\u00e9fono<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Celular<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"cel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"cel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\" style='margin-bottom:20px;'>\n\t\t<p><label>Medio de respuesta<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"respuesta\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"respuesta\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Correo electr\u00f3nico\">Correo electr\u00f3nico<\/option><option value=\"Direcci\u00f3n f\u00edsica\">Direcci\u00f3n f\u00edsica<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"row\">\n\t<\/div>\n<\/div>\n<p><label>Contenido de la solicitud<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"texto-solicitud\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"texto-solicitud\"><\/textarea><\/span>\n<\/p>\n<h6>Documentos de soporte (Formatos permitidos: doc, docx, xlsx, pdf, jpg, png, mp3, mp4 Peso m\u00e1ximo 5MB)\n<\/h6>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"archivo\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".png,.jpg,.pdf,.doc,.docx,.xlsx,.mp3,.mp4\" aria-invalid=\"false\" type=\"file\" name=\"archivo\" \/><\/span>\n<\/p>\n<h6 style=\"text-align: justify;\">Manifiesto y acepto que conozco los t\u00e9rminos y condiciones de Pol\u00edtica de privacidad y tratamiento de datos personales. Y autorizo el uso de mis datos personales para recibir notificaciones sobre los tr\u00e1mites relacionados con las actividades misionales adelantadas por la entidad.<br \/>\n\"GRUPO ENERG\u00c9TICO DE LAS AM\u00c9RICAS S.A.S. E.S.P. conforme los lineamientos establecidos en la Ley 1581 de 2012 y su decreto reglamentario, como responsable de la recolecci\u00f3n de los datos personales suministrados en el presente documento, garantiza la seguridad y confidencialidad respecto del tratamiento de los datos sensibles o personales suministrados para los fines de la presente solicitud, igualmente propender\u00e1 por su debida custodia, uso, circulaci\u00f3n y supresi\u00f3n.\"\n<\/h6>\n<h6><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-332\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-332\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Acepto<\/span><\/label><\/span><\/span><\/span>\n<\/h6>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-black\" type=\"submit\" value=\"ENVIAR SOLICITUD\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_inner][vc_column_inner width=\u00bb1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row\u00bb css=\u00bb.vc_custom_1635435782295{background-image: url(https:\/\/geamenergy.com\/wp-content\/uploads\/2021\/10\/fondomontain1.jpg?id=8007) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00bb mobile_bg_img_hidden=\u00bbno\u00bb tablet_bg_img_hidden=\u00bbno\u00bb woodmart_parallax=\u00bb0&#8243; 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